"The Things That One Treasures"
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    Access and Delivery

    • Stop/manage sale of material to rich institutions.
    • International audit of S. African materials.
    • Collaborations to gain access to material and international databases.
    • Training in EAD/SGML (mark-up languages/metadata) to create finding aids. How can this work be outsourced?
    • How do we manage new collecting against the demand of processing existing backlogs?
    • How can electronic access help repatriation efforts?
    • What policies for access can be created to ensure broad-based access over a long period?
    • How can online access to collections engage the public and stimulate critical thinking?
    • How do we determine what delivery systems are most appropriate for specific needs?
    • Need to develop audiences for museums, archives, library, and history. How do we excite and engage them?
    • How do you make cultural institutions user-friendly so people feel they have access to the records?
    • How do you make the public aware of what the libraries/museums/archives will do for them?
    • Address audience needs to develop the material that meets the different needs. Link training so that teachers and students are responding to different languages, different learning styles.
    • Work with television producers to use archives and museum collections to develop programming.
    • Need to give people with disabilities access to collections.
    • Rethink the notion of repositories and the assumption that the public must come to us. What are new forms for sharing/delivery of material?
    • Address the increasing commodification of knowledge -creating a metanarrative with no alternatives.
    • How do we construct a sense of nation/community? There is a need to address to use cultural heritage as a mechanism for healing divides and achieving a sense of national identity (or identities).
    • Regain confidence in the power of cultural materials. Most schools are materially impoverished.
    • Does access to information mean access to decision-making and power?
    • Do we know what people bring to an exhibition? Do we know what they take away? What status do the people in cultural institutions, who are charged with educational responsibilities, occupy?
    • Present a broader view of S. Africa through images.
    • What impact will admission charges have on museums?
    • What roles do vital family records have in archives?
    • How do we measure success?
    • Are institutions open when people need them?
    • Need to develop alternative or additional sources of funding to keep archives open longer hours.
    • Need for institutions to make a commitment to ensure that digitization delivery projects continue on a long-term basis.

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