Needs
Assessment
Identified
needs can be divided into three basic categories:
-
Development of resources: This includes development and preservation
of resources within South Africa, repatriation of resources outside
South Africa, and access to international resources, especially
databases.
-
Professional capacitation and training: This includes training
trainers, heritage professionals, teachers, and development of
forums for exchange of information.
-
Outreach (audience development): This includes the need to expand
audiences beyond the walls of traditional heritage institutions
and to new audiences. There was a consensus regarding the need
to use both digital and physical resources, particularly audio-visual
materials to reach new and broader audiences
Needs
assessment was conducted through a pre-conference survey and in
three sessions focusing on documentation, collection care, and collection
development; access and delivery; and project management/program
management. Below is a list of the individual needs identified in
each session:
Collection Development
Access and Delivery
Program Management
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