| Needs Assessment
Identified
needs can be divided into three basic categories:
- Development
of resources: This includes development and preservation of resources
within South Africa, repatriation of resources outside South Africa,
and access to international resources, especially databases.
- Professional
capacitation and training: This includes training trainers, heritage
professionals, teachers, and development of forums for exchange
of information.
- Outreach
(audience development): This includes the need to expand audiences
beyond the walls of traditional heritage institutions and to new
audiences.
There
was a consensus regarding the need to use both digital and physical
resources, particularly audio-visual materials to reach new and
broader audiences
Needs assessment was conducted through a pre-conference survey and
in three sessions focusing on documentation, collection care, and
collection development; access and delivery; and project management/program
management. Below is a list of the individual needs identified in
each session:
Collection
Development
Access
and Delivery
Program
Management
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